Privacy Policy

Last updated: May 2026

This Privacy Policy explains how Lauren Jane (ABN 90 461 653 271) collects, uses, and protects your personal information when you visit www.laurenjane.com.au or sign up for resources and communications.

By using this website or submitting your information, you agree to this policy. If you have any questions, contact me at info@laurenjane.com.au.

Who I am

Lauren Jane is a naturopath operating an online education and consulting business for women with chronic gut issues. This site is operated by Lauren Jane as a sole trader serving clients globally (primarily Australia).

What information I collect

I collect personal information only when you voluntarily provide it. This may include:

• Your first name and email address when you sign up for the Gut Guide or email newsletter
• Your name, contact details, and health information when you book a consultation via Cliniko
• Basic usage data collected automatically when you visit this website (see Cookies below)

How I use your information

Your information is used to:

• Deliver the free resource or email sequence you signed up for
• Send you educational emails and updates (you can unsubscribe at any time)
• Manage your consultation bookings and clinical records via Cliniko
• Improve this website and understand how visitors use it

I will never sell your personal information to third parties. Ever.

Third-party services

This website uses the following third-party services, each with their own privacy policies:

• Kit (ConvertKit) — email marketing platform. Your name and email are stored with Kit when you sign up for a free resource or newsletter. Kit Privacy Policy
• Cliniko — online booking and practice management software. Health information provided during consultations is stored securely within Cliniko. Cliniko Privacy Policy

Email communications

When you sign up for the Gut Guide or any other resource, you'll be added to my email list. Every email includes an unsubscribe link. You can opt out at any time and your data will be removed from my mailing list within a reasonable timeframe.

Cookies

This website may use basic cookies to understand visitor behaviour (e.g. pages visited, time on site). No personally identifiable information is collected through cookies without your knowledge. You can disable cookies in your browser settings at any time.

Data security

I take reasonable steps to protect your personal information. Data is stored with reputable third-party providers (Kit, Cliniko) who maintain industry-standard security practices. No method of internet transmission is 100% secure — if you have concerns, please contact me directly.

Your rights

You have the right to:

• Access the personal information I hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to any legal obligations to retain it)
• Unsubscribe from marketing communications at any time

To exercise any of these rights, email info@laurenjane.com.au.

Australian Privacy Act

This policy is consistent with the Australian Privacy Principles under the Privacy Act 1988 (Cth). If you believe your privacy has been breached, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes to this policy

This policy may be updated from time to time. The current version will always be available at this URL. Continued use of this website after changes constitutes acceptance of the updated policy.

Questions? info@laurenjane.com.au